Your privacy matters to us. This policy explains exactly what personal data jita ace collects from Bangladesh players, how it is used, how it is protected, and what rights you have over your own information.
Six core commitments that define how jita ace handles the personal data of every Bangladesh player on the platform.
Every piece of data you share with jita ace — from your registration details to your payment information — is protected using industry-standard encryption. Data in transit is secured via TLS and data at rest is encrypted in our secure servers. Your information is never stored in plain text.
Jita ace does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you. The only time jita ace shares data with external parties is when required by law or when necessary to process your payments via bKash, Nagad, or Rocket.
Jita ace only collects the personal data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it. If we do not need it to serve you, we do not ask for it.
You have the right to access, correct, or request deletion of your personal data held by jita ace at any time. These rights are not buried in a process designed to discourage you from using them — contact support and the team will handle your request promptly and without unnecessary friction.
Jita ace only sends promotional communications to members who have opted in to receive them. You can update your marketing preferences or unsubscribe at any time from your account settings. Members who have self-excluded from the platform are automatically removed from all marketing lists.
Jita ace retains your personal data only for as long as your account is active and for a reasonable period thereafter as required by applicable law. When data is no longer needed, it is securely deleted. You can request early deletion of your data by contacting the jita ace support team.
This Privacy Policy explains how jita ace ("we", "us", "our") collects, uses, stores, and protects the personal data of members and visitors who use the jita ace platform at jita-ace.one. This policy applies to all Bangladesh players and anyone else who accesses our website or services.
Jita ace takes your privacy seriously. We understand that trust is the foundation of any good relationship between a gaming platform and its players. That is why we are transparent about what data we collect, why we collect it, and how we use it. If you have any questions after reading this policy, our support team is available 24/7 to help.
Jita ace collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors when you make a deposit or withdrawal.
When you make a deposit or withdrawal via bKash, Nagad, or Rocket, jita ace receives transaction confirmation data from those payment providers. This data is used solely to verify and process your transaction and is not used for any other purpose.
| Data Type | Source | Purpose |
|---|---|---|
| Name, DOB, contact details | Registration form | Account creation and identity verification |
| Payment account number | Deposit / withdrawal form | Processing BDT transactions |
| Identity documents | Verification upload | KYC compliance and fraud prevention |
| IP address and device data | Automatic collection | Security monitoring and fraud detection |
| Game and betting activity | Platform usage | Account management and responsible gaming |
| Support communications | Live chat and email | Customer service and dispute resolution |
Jita ace uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that you would not reasonably expect. The main purposes for which we use your data are:
Jita ace processes your personal data on the following legal bases:
Jita ace does not sell your personal data. We share data with third parties only in the limited circumstances described below.
When you make a deposit or withdrawal, jita ace shares the minimum necessary data with your chosen mobile wallet provider (bKash, Nagad, or Rocket) to process the transaction. These providers have their own privacy policies and are responsible for the data they hold.
Jita ace may use third-party identity verification services to confirm the authenticity of documents submitted during the KYC process. These services are bound by strict confidentiality agreements and may only use your data for the purpose of verification.
Jita ace may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities when required to do so by law, or when we believe disclosure is necessary to protect the rights, property, or safety of jita ace, our members, or the public.
Jita ace uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how members use the site so we can make it better.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect the functionality of the jita ace platform and prevent you from logging in or completing transactions.
Jita ace takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse.
Jita ace retains your personal data for as long as your account is active. If you close your account, we will retain your data for a period of up to five years as required by applicable anti-money laundering and financial record-keeping laws. After this period, your data will be securely deleted or anonymised.
Specific retention periods for different categories of data are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| Transaction records | 5 years from transaction date |
| Identity verification documents | 5 years from account closure |
| Support communications | 3 years from last interaction |
| Analytics and usage data | 24 months (anonymised after 12 months) |
| Marketing preferences | Until you withdraw consent or close your account |
As a jita ace member, you have the following rights over your personal data. To exercise any of these rights, contact the jita ace support team via live chat or email at [email protected].
Request a copy of all personal data jita ace holds about you. We will provide this within 30 days of your request.
Request correction of any inaccurate or incomplete personal data held by jita ace. Updates are processed promptly.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Request that jita ace restricts the processing of your data in certain circumstances, for example while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time from your account settings.
The jita ace platform is strictly for adults aged 18 and above. Jita ace does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and return any deposits made.
If you believe a minor has accessed the jita ace platform, please contact our support team immediately at [email protected] so we can take appropriate action.
Jita ace may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, jita ace will notify active members via the platform or by email. Continued use of jita ace after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, please contact support to discuss your options.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jita ace handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.